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Need help ? We have a set of Frequently Asked Questions or call us to talk to our consultants 

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FAQ

Most frequent questions and answers

Play around with the sliders and move the first slider to your desired amount and select the salary date with the second slider. Re-payment is calculated upfront and deducted on the date you selected via debit order, after which you’ll be legible to apply again whenever you need quick cash.

You can request anything between R500 and R5500 the first time you apply for cash. We treat every customer as unique based on their credit rating and affordability all this will determine the amount and term of your cash loan.

You need to be over 18 years of age and less than 65 years old, resident and employed in South Africa and have an active RSA bank account, plus your own email address and cell phone. Your credit rating will determine if there are any additional requirements. We do a quick assessment of your financial ability to repay a loan, and the results should give us assurance that you will be able to settle your debt when the time comes.

You need to be over 18 years of age and less than 65 years old, residing and employed in South Africa with an active RSA bank account, plus your own email address and cell phone. Your credit rating will determine if there are any additional requirements. We do a quick assessment of your financial ability to repay a loan. So the results should give us an assurance of your ability to settle your debt when the time comes.

Yes, Makanda Finance is privileged to have a very good credit verification system. It’s in any solid financial system’s best interest to ensure that the people have access to what financial products they can afford. People get very uneasy when credit checks are mentioned and its normal, then when they get the results back it actually surprises them and they actually feel proud of their records. All we want to do is make sure that we do not put you in an uncomfortable situation where you might not be able to repay a loan.

Yes, but we might request additional documentation. Less-than-perfect credit will not prevent you from qualifying for a personal loan. Even if you have been turned down by other lenders in the past, we may be able to provide you with a convenient option that fits your needs.

We are a responsible micro lender that complies with the NCR. Therefore we do not offer or disburse loans to customers under debt review or administration. If you apply for debt review after getting a loan, we are entitled by the law to list you at the credit bureau as a fraudulent customer. This will further affect your ability to take out any line of credit anywhere and your loan will accumulate interest daily. Debt review is a process whereby a debt counsellor assesses client outstanding debts, consults with credit providers on the clients’ behalf and assists the client in establishing an affordable monthly payment plan that incorporates both earning and living expenses. We suggest if you are over indebted, consult with your creditors and negotiate payment that will be affordable to pay monthly until you settle your accounts. Instead of applying for debt review where you may be under review for over 2, 3 or even 5 years. Creditors can be corporative if you keep your promise to pay regardless of the amount negotiated. If you are in fact debt stressed, we suggest that you seek counselling and approach a debt counsellor to assist you.

We want to know you a little bit better so we can help you better. by doing so, we will need you to provide us with your personal details (ID, address, phone number, income, banking details etc.). This information is essential as it will help us verify the authenticity of an applicant. Banking details are required for collection and income helps calculate your affordability. That is why you should always ensure that the information you give us is accurate and honest. For  full details about the collection and potential uses of your personal details, you can read our Privacy Policy.

Yes, you need to have a regular income; because we only want to give you a loan if you can afford to pay it back comfortably. You need to earn a salary and not be self-employed or retired.

Yes, an active bank account in your name is needed for us to transfer funds to and collect repayment from your account.

We are a member of Micro Finance South Africa (MFSA) (www.mfsa.net). We are also registered as a credit provider with the National Credit Regulator (NCRCP5749) (www.ncr.org.za).